a Your Burning Questions Answered:

FAQ’s FOR POP-UP MARKET VENDORS

So, you're ready to dive into the exciting world of pop-up markets, but you’ve got questions swirling in your mind. No worries! We’re here to help clear up any confusion and put your mind at ease. From weather worries to sharing stalls, we've got the answers you need to feel confident and prepared. Whether you're a first-time vendor or a seasoned pro, our FAQ section is packed with helpful insights to ensure you have a smooth and successful market experience.

Let’s tackle those burning questions together!

COMMON QUESTIONS

  • Unless the winds exceed 30mph, we will carry on with the event. It’s essential to stay informed about weather forecasts, but you can feel secure knowing that we’re prepared for typical gusts. However, we advise checking with your public liability insurer to understand your coverage in adverse weather conditions. Being proactive about your insurance will help you feel more at ease during the event.

  • The show must go on! The weather in the UK is always unpredictable, and since most of our events are outdoor, we like to be prepared. To take away the stress, you can rent equipment from us. Our 3x3m gazebos are fully waterproof, and we also provide sides to keep you sheltered, ensuring that you and your products remain dry and comfortable, regardless of the weather conditions

  • Yes, you can share a stall as long as your products complement each other. This can create a more dynamic and appealing display for customers. When applying, please make this known so we can accommodate your request and ensure a harmonious setup that benefits both vendors.

  • We will communicate any restrictions once we receive your application. Our aim is to encourage a diverse range of products and aesthetics, so we welcome businesses of all kinds to apply. This variety enhances the overall market experience and ensures there’s something for everyone. If you have specific products in mind, feel free to ask during your application!

    To maintain a balanced and diverse marketplace, we may limit the number of handmade goods sold to avoid oversaturation of similar products. These restrictions will be communicated to you during the application process to ensure a healthy mix of vendors and products.

  • Life happens! If you need to cancel your booking, no problem. As long as you cancel within 3 weeks of the event, we’ll issue you a refund. We understand things can change, and we’re here to accommodate.

  • Once you’ve confirmed your participation in the market, we’ll send you an invoice via email to make everything easy and straightforward. Just settle the invoice before the event, and you’re all set!

  • Absolutely! Your stall space is the perfect opportunity to promote your social media. Encourage visitors to follow you for updates and future events. And here’s a bonus: when you purchase a pitch with us, we also advertise your business across all of our online platforms, giving you extra exposure before, during, and after the event.

  • If you’re planning to sell food items at the market, it's important to comply with local health and safety regulations. We require that all food stalls have a health & safety rating of at least 4 stars to ensure high standards and the safety of our visitors. Make sure to provide documentation confirming your rating prior to the event.

  • We take product quality seriously. Organizers may set quality standards to ensure that items sold at the market reflect the theme and ethos of the event. We discourage low-quality items, reselling, or wholesale of non-retro or non-antique goods to maintain the market’s reputation for unique, high-quality offerings. Vendors are encouraged to present thoughtfully curated products that align with our standards.

  • We do allow the sale of alcohol at our events, but there are a few steps you’ll need to take. Please inform us as soon as possible if you plan to sell alcohol, as you’ll need to apply for a Temporary Event Notice (TENS) from the local authority. Additionally, to comply with UK regulations, you’ll need to provide us with your personal alcohol licence ID before the event.